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  • Where is Lift HQ located?
    You'll find us at 12/12 Lagoon Street, Sandgate. We're in the same complex as Cafe 63 & across the road from Jeays Hardware.
  • Where do I park?
    There's HEAPS of parking outside the complex or in the public car park across the road.
  • Do you have shower facilities?
    YES! We have 2 bathrooms with a shower in each, as well as a "get ready" station.
  • Do you have a creche?
    We have a Little Lifters Zone that isn't staffed but is fully visible from the gym floor at all times. Kids that aren't training need to be in the Little Lifters Zone at all times & must be accompanied by their parent/guardian if using the bathroom. At no time are children allowed on the gym floor.
  • How do I cancel my membership?
    All weekly memberships require 7 days notice to cancel. Please provide your cancellation request in writing via the members app & we can process it for you.
  • What is the Special Membership?
    This is our discounted membership for all Free Week pass holders.
  • Can I pause my membership?
    Yes! Any weekly membership options can be paused for up to 4 weeks per calendar year for free. Please notify us via the members app with at least 2 business days notice for us to process your pause for you. Please provide the start & finish date of your pause.
  • What is the Free Week?
    Everyone's first week at HQ is FREE! Even though we are confident you'll love HQ, we want you to be able to try out all of our classes before you commit. Grab your pass via the members app & before it's due to expire you'll get a message from us inviting you to join a discounted membership to stay at HQ forever & ever & ever.
  • What do I bring to my session?
    Please bring your towel, water bottle & adequate training shoes for every session. We have a Hydration Station at HQ with Trainade Hydration supplement samples available too!
  • Can kids train at HQ?
    Outside of our Little Lifters classes, children aged 14 & 15 can train at HQ with their parent/guardian present at all times. Anyone that is 16 & 17 can train on their own with a waiver signed by their parent/guardian.
  • How does my friend train for free on a Saturday?
    Please get your friend to download our members app & grab their FREE FRIEND SATURDAY pass from the membership tab. From there they'll be able to book their Spicy Saturday Sweat Sesh!
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